Privacy policy

Last Updated: September 25, 2026

HALAGO LLC (“HALAGO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit shophalago.com, make a purchase, interact with us, attend a HALAGO event or experience, or otherwise use our products and services (collectively, the “Services”).

By using our Services, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with HALAGO, we may collect the following categories of personal information:

Contact Information
Such as your name, email address, phone number, billing address, and shipping address.

Order and Transaction Information
Such as products purchased, order history, customization selections, delivery or pickup information, returns, exchanges, and transaction details.

Payment Information
Payments are processed through Shopify and other authorized payment providers. HALAGO generally does not directly store complete credit or debit card numbers. Payment information is handled by the applicable payment processor in accordance with its own privacy and security practices.

Account Information
If account functionality is available, we may collect information associated with your customer account, including login details, preferences, and purchase history.

Communications
We may collect information you provide when contacting us by email, through our website, social media, customer service channels, forms, surveys, or other communications.

Marketing Information
If you subscribe to our emails, SMS messages, waitlists, promotions, or other marketing communications, we may collect your contact information and communication preferences.

Device and Usage Information
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device information, operating system, pages viewed, referring URLs, interactions with our website, and similar technical information.

Cookies and Similar Technologies
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support advertising and marketing activities.

2. How We Use Personal Information

We may use personal information to:

  • Process, fulfill, and deliver orders
  • Coordinate order pickup when applicable
  • Process payments, refunds, returns, and exchanges
  • Provide customized or personalized products
  • Communicate about orders and customer service requests
  • Operate and improve our website and Services
  • Maintain customer accounts
  • Detect, investigate, and prevent fraud or unauthorized activity
  • Protect the security and integrity of our business and website
  • Send marketing communications when permitted by law
  • Measure the effectiveness of marketing and advertising
  • Personalize your shopping experience
  • Maintain business and transaction records
  • Comply with legal, tax, accounting, and regulatory obligations
  • Enforce our policies, agreements, and legal rights

3. How We Share Personal Information

We do not sell personal information in the ordinary sense of exchanging it directly for money.

We may disclose personal information to third parties when reasonably necessary to operate HALAGO and provide our Services.

These parties may include:

Shopify
Our online store is hosted and supported by Shopify, which processes certain information necessary to operate our ecommerce website.

Payment Processors
Payment information may be processed by Shopify Payments and other payment providers available through our checkout.

Shipping and Fulfillment Providers
We may share information necessary to deliver orders, provide tracking, or coordinate fulfillment.

Technology and Service Providers
We may work with companies that provide website hosting, analytics, email, SMS, customer support, fraud prevention, marketing, advertising, and other business services.

Professional Advisors
Information may be disclosed to accountants, attorneys, insurers, consultants, or other professional advisors when reasonably necessary.

Legal and Regulatory Authorities
We may disclose information when required by law, legal process, regulation, court order, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

Business Transactions
If HALAGO is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

Some advertising or analytics technologies may constitute “sharing,” “targeted advertising,” or similar regulated activity under certain U.S. state privacy laws. Where applicable, consumers may have rights to opt out of these practices.

4. Cookies and Tracking Technologies

HALAGO and our service providers may use cookies and similar technologies to:

  • Keep the website functioning properly
  • Remember preferences
  • Maintain shopping cart functionality
  • Understand how visitors use our website
  • Analyze website traffic and performance
  • Prevent fraud and improve security
  • Measure advertising effectiveness
  • Provide or personalize marketing and advertising

You may be able to manage certain cookie preferences through your browser settings or through privacy controls made available on our website.

Disabling certain cookies may affect the functionality of the website.

5. Advertising and Analytics

We may use third-party analytics, advertising, and marketing services to understand how customers interact with HALAGO and to improve or promote our Services.

These providers may collect information about your interactions with our website and, depending on your settings and applicable law, may use cookies or similar technologies.

Where required by applicable law, we provide mechanisms for exercising relevant privacy choices.

6. Email and SMS Marketing

If you choose to receive marketing communications from HALAGO, we may use your contact information to send product updates, promotions, launches, events, and other marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

If HALAGO offers SMS marketing, you may opt out according to the instructions included in the applicable messages.

Opting out of marketing communications does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping updates, or responses to customer service requests.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, maintain business and transaction records, comply with legal, tax, accounting, and regulatory requirements, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission, storage, or online transaction is completely secure. Therefore, we cannot guarantee absolute security.

Customers are responsible for maintaining the confidentiality of any account credentials associated with our Services.

9. Your Privacy Rights

Depending on where you reside and subject to applicable law, you may have certain rights regarding your personal information, which may include the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate personal information
  • Request deletion of certain personal information
  • Obtain a copy of certain personal information
  • Opt out of certain targeted advertising, sharing, or similar processing
  • Withdraw consent where processing is based on consent
  • Appeal certain decisions regarding a privacy request, where applicable

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact us at halagollc@gmail.com.

We may need to verify your identity before completing certain requests.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

10. Children’s Privacy

HALAGO’s Services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review the matter and take appropriate action.

11. Third-Party Websites and Services

Our website may contain links to websites, social media platforms, payment providers, or services operated by third parties.

HALAGO does not control the privacy practices of those third parties. Their collection and use of personal information are governed by their respective privacy policies.

We encourage you to review the privacy policies of third-party services you use.

12. International Visitors

HALAGO is based in the United States.

If you access our Services from outside the United States, your information may be processed or stored in the United States or other jurisdictions where our service providers operate.

Privacy and data protection laws in those jurisdictions may differ from those in your country of residence.

Where required, personal information will be handled in accordance with applicable data protection requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, Services, technology, legal requirements, or business operations.

When we make changes, we will update the “Last Updated” date at the top of this Policy.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

HALAGO LLC
Email: halagollc@gmail.com
Website: shophalago.com
Utah, United States